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Privacy Policy

Last updated: 27 October 2026

Pacific Intel, a division of LKA Group, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or other communication channels
  • Request our investigative services
  • Subscribe to our newsletter or updates
  • Engage with us for corporate investigations or brand protection services

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our investigative services
  • Respond to your inquiries and communicate with you
  • Process your requests and manage client relationships
  • Improve our services and website functionality
  • Comply with legal obligations and regulatory requirements
  • Protect against fraud and unauthorised activities

Information Sharing and Disclosure

We maintain strict confidentiality standards and will not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With LKA Group entities for coordinated legal and investigative services
  • With trusted service providers who assist in our operations
  • When required by law or to protect our legal rights
  • In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable privacy laws, including the Australian Privacy Principles, you have the right to:

  • Access your personal information that we hold
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Object to or restrict the processing of your information
  • Withdraw consent where processing is based on consent

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Pacific Intel
A Division of LKA Group Pty Ltd
ABN 78 007 089 278

285 Drummond Street
Carlton, VIC 3053

Email: info@pacificintel.com.au